Mission Inn Resort and Club
  • 14-Nov-2017 to 13-Jan-2018 (EST)
  • Housekeeping
  • Howey-in-the-Hills, FL, USA
  • Full Time

Hours:  3-11:30, variable schedule based on demand

Assists in managing and directing the daily operations of all housekeeping and laundry functions.

Supervises and coordinates the daily activities of housekeeping supervisors, room inspectors, room, house, and public area attendants.

Makes inspections of assigned duties.

Provides support to the Executive Housekeeper in all areas of housekeeping operations, such as training, coaching, and counseling.

Identifies continuous improvement opportunities and trains supervisors and housekeeping staff in implemented them.

Enforces the hotels standard operating procedures.

Effectively communicates with guests, other departments, and housekeeping staff.

Inventories and orders cleaning materials and new items to insure workers have the proper tools.

Investigates concerns regarding housekeeping service and equipment and takes corrective action.

Assists in selecting, recruiting, and hiring qualified housekeeping candidates.

Assists in payroll processing and controlling expenses in the housekeeping department.

Follow up with guest requests and concerns.

 

 

Qualifications

2+years as housekeeping supervisor with a deluxe/luxury hotel.

High school diploma or equivalent

Hotel management diploma or equivalent desirable

Professional Manner and excellent customer service, leadership and interpersonal skills

Ability to write reports with proper format, punctuation, spelling, and grammar

Fluency in English required

Fluency in Spanish is a plus

Valid Driver's License

 

Physical Requirements

 

Ability to lift 50 lbs., stand for long periods up to 8 hours.

Frequent bending, kneeling and reaching required

Mission Inn Resort and Club
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